Answers to Your Questions: Metal3DP’s Frequently Asked Questions


Frequently Asked Question

Get anything you want to know about us and our product. Can’t find the answer you are looking for?

Please chat to our friendly team.

How can I contact Metal3DP customer service?

We provide 24/7 customer support. You can find our contact details on the Contact Us page, including phone, email, and online chat.

We offer various high-quality metal powders including stainless steel, high-temperature alloys, suitable for processes like laser and electron beam powder bed fusion.

With extensive metal additive manufacturing expertise, we employ advanced processes and stringent quality control to ensure the mechanical properties and surface quality of parts.

Our devices have a wide range of applications in industries like aerospace, medical, automotive, and more, providing solutions for high-performance metal components in manufacturing.

Yes, we provide custom alloy services to meet specific material requirements from clients.

Our SEBM systems excel in producing complex metal parts with exceptional mechanical properties. Key features include industry-leading build volume, precision, and reliability.

Yes, our website showcases a wide range of application cases demonstrating successful implementations of Metal3DP technology across various industries.

Get in touch with us, and our team will provide you with tailored solutions and collaboration plans based on your needs.

The turnaround time for custom services varies depending on project complexity. We will provide accurate delivery times based on your requirements.

We specialize in Selective Laser Sintering (SLS), Selective Laser Melting (SLM), and Selective Electron Beam Melting (SEBM) among other 3D printing technologies.

3D printed metal powders

Getting Started

Discover how Metal3DP support your business, learn about our capacities.


You will have your own project manager here, who will listen patience and deliver the best service.


We provide ODM&OEM services to help you successfully define and promote your brand.


We provide warranty, product install details and maintain service for our products.


We stand ready to apply their industry know-how to every facet of your projects.


Ask For Other Question?

If you cannot find the answer to your question in our FAQ, you can always leave us a message. We will answer to you shortly.


Next step

01. We will prepare a proposal

Required scope, timeline and APR. Price will be included if you provide us with detail information about a project.

02. Discuss it together

Let’s get acquainted and discuss all the possible variants and options

03. Let’s start building

When the contract is signed, and all goals are set, we can start the first sprint.